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Turn off Focused Inbox in Outlook
— IM 01.07.2025
Some emails may be missed because Outlook, by default, sorts messages into “Focused” and “Other”.
Sometimes, important emails end up in the “Other” category.
We recommend switching the view to “All” and “Unread” to avoid missing messages.
In Outlook Classic
| 1 | Open the Outlook desktop version | |
| 2 |  | Go to the “View” tab and click on “View Settings” |
| 3 |  | Click the button “Show Focused Inbox”“ |
| 4 |  | Mail filtering has been changed |
Outlook (new)
| 1 | Öffnen sie Outlook Desktop Version | |
| 2 |  | Go to the “View” tab |
| 3 |  | Then select “Don't sort my messages”.” |
| 4 |  | Mail filtering has been changed |