====== Sophos Endpoint Security and Control | Sophos Anti-Virus ======
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===== General =====

Sophos Endpoint Security and Control | Sophos Anti-Virus is an antivirus solution from Sophos that is currently offered for use on official devices at OTH Regensburg and was offered for use on private devices. 

===== End of support by the company Sophos  =====

The support of Sophos Endpoint Security and Control | Sophos Anti-Virus, which is distributed by an organization (e.g. OTH Regensburg), ends by Sophos on 20.7.2023.

It is recommended to uninstall the Sophos Endpoint Security and Control | Sophos Anti-Virus version obtained via OTH Regensburg on private devices and to use the antivirus solution provided by the operating system by default.

On Serviced devices, a new protection solution will be provided in due time. Separate information will be provided on this.

===== Deinstallation ====== 
==== Windows ====

A tool from Sophos can be used to uninstall Sophos Antivirus, these instructions refer to this tool.

  - Download the SophosZAP tool from this link: [[https://download.sophos.com/tools/SophosZap.exe|https://download.sophos.com/tools/SophosZap.exe]] \\ (You can find more information about this tool at [[https://support.sophos.com/support/s/article/KB-000038989?language=en_US|Sophos]])
  - Now open a command prompt as administrator. To do this, enter "Command Prompt" in the Windows search and click on the item "Run as administrator"
  - You may get the message "Do you want to allow this app to make changes to your device?", confirm it with "Yes".
  - In the command prompt, change to the download directory where SophosZap.exe is located. (Usually the "Downloads" folder in your user directory). \\ <code>cd C:\Users\<username>\Downloads</code> Then confirm with the "Enter" key. "<username>" is only a placeholder, please replace this with your login name. \\ {{:public:sonstiges:sophosuninstall_cmd_cd.jpg?nolink&600|}}
  - Now run the SophosZap.exe with the following command: <code>
SophosZap.exe --confirm</code> and confirm with the "Enter" key \\ {{:public:sonstiges:sophosuninstall_cmd_zap.jpg?nolink&600|}}
  - You should see the output "Reboot and re-execute" after the first run \\ {{:public:sonstiges:sophosuninstall_cmd_reexecute.jpg?nolink&600|}}
  - Now please restart the computer and perform the above steps 2 to 5 again. You should now receive the output "Complete. Reboot is recommended before reinstalling". \\ {{:public:sonstiges:sophosuninstall_cmd_finished.jpg?nolink&600|}}
  - Restart your computer, the uninstallation of Sophos Antivirus is now complete and Windows Defender is again the default antivirus on your computer.

==== Windows (Control Panel) ====

Sophos Antivirus can be uninstalled from the Windows Control Panel.

  - Log on to your PC as administrator
  - Now open the Control Panel
  - If necessary, switch to "Small icons" and open "Programs and features". \\ {{:public:sonstiges:sophosuninstall_systemsteuerung.png?nolink&500|}}
  - In "Programs and features" you can see the 4 components of Sophos to be uninstalled, "Sophos AutoUpdate", "Sophos Network Threat Protection", "Sophos Endpoint Defense" and "Sophos Anti-Virus". \\ {{:public:sonstiges:sophosuninstall_systemsteuerungpf.png?nolink&500|}}
  - Please now uninstall the above applications in the order "Sophos AutoUpdate", "Sophos Network Threat Protection", "Sophos Endpoint Defense", "Sophos Anti-Virus".
  - To do this, please right-click on a component and select "Uninstall". \\ {{:public:sonstiges:sophosuninstall_autoupdate.png?nolink&500|}}
  - Confirm all inquiries of the system with "Yes". 
  - Repeat these steps until all components are uninstalled
  - Please restart your computer now
  - The uninstallation of Sophos Antivirus is now complete and Windows Defender is once again the default antivirus on your computer