====== Delete / Recreate Outlook Profile ======
Article 07.03.2025

  * After migrating to the new system, it is recommended to delete and reconfigure your Outlook profile.
  * This can resolve issues with mail flow for employee accounts and shared mailboxes.

|**1**|**Close Outlook**||
|**2**|{{:public:email:exchangeonline:profilloeschen_1.png?400|}}|**Search for "Control Panel"**|
|**3**|{{:public:email:exchangeonline:profilloeschen_2.png?400|}}|**Click on "Mail"**|
|**4**|{{:public:email:exchangeonline:profilloeschen_3.png?400|}}|**Click on "Show Profiles"**|
|**5**|{{:public:email:exchangeonline:profilloeschen_4.png?400|}}|**1. Select the profile  
2. Click "Remove"  
3. Then click "OK"**|
|**6**|**After reopening Outlook,  
you can enter any name for the new Outlook profile**||